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Last updated: July 2026

Our Commitment to GDPR

Although cerulean-mountain is based in Australia and primarily serves Australian customers, we are committed to respecting the privacy rights of all visitors to our website, including those protected under the General Data Protection Regulation (GDPR) of the European Union.

This page provides additional information for visitors from the European Economic Area (EEA), United Kingdom, and Switzerland regarding how we handle personal data in compliance with GDPR requirements.

Data Controller

For the purposes of GDPR, cerulean-mountain acts as the data controller for personal information collected through this website.

Contact details:

Email: [email protected]
Address: Level 4, 127 Creek Street, Brisbane QLD 4000, Australia

Legal Basis for Processing

We process personal data on the following legal bases:

Your Rights Under GDPR

If you are located in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

International Data Transfers

As we are based in Australia, any personal data you provide to us may be transferred to and processed in Australia. Australia is not subject to an adequacy decision by the European Commission.

When we transfer personal data from the EEA, UK, or Switzerland, we implement appropriate safeguards to ensure your data is protected, which may include:

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention periods are outlined in our Privacy Policy.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month of receipt. In some cases, we may need to verify your identity before processing your request.

There is no fee for exercising your rights, unless your request is manifestly unfounded or excessive.

Right to Lodge a Complaint

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. In the EU, this would be the data protection authority in your country of residence, place of work, or where the alleged infringement occurred.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions about GDPR compliance or to exercise your rights, please contact us:

Email: [email protected]
Address: Level 4, 127 Creek Street, Brisbane QLD 4000, Australia